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Starter
39 $/ per month
- Ticket creation and management check
- Ticket creation from emails check
- Ticket creation from chat messages check
- Departments and teams management check
- Visibility rights management across departments and teams check
- Customer logins to track their tickets check
- Create SLAs and share notification check
- Ability to create filters and have quick view of tickets check
- Ability to have own tickets, team tickets, group tickets as well as tickets where user is collaborator check
- Workflow management check
- Prepared and saved responses check
- Brand customization check
- Extensive stats management check
- Files upload and management check
- Ability for users to call any agent check
- Ability to collect tickets and tasks directly from website via widgets check
Premium
99 $/ per month
- Ticket creation and management check
- Ticket creation from emails check
- Ticket creation from chat messages check
- Departments and teams management check
- Visibility rights management across departments and teams check
- Customer logins to track their tickets check
- Create SLAs and share notification check
- Ability to create filters and have quick view of tickets check
- Ability to have own tickets, team tickets, group tickets as well as tickets where user is collaborator check
- Workflow management check
- Prepared and saved responses check
- Brand customization check
- Extensive stats management check
- Files upload and management check
- Ability for users to call any agent check
- Ability to collect tickets and tasks directly from website via widgets check
Enterprise
259 $/ per month
- Ticket creation and management check
- Ticket creation from emails check
- Ticket creation from chat messages check
- Departments and teams management check
- Visibility rights management across departments and teams check
- Customer logins to track their tickets check
- Create SLAs and share notification check
- Ability to create filters and have quick view of tickets check
- Ability to have own tickets, team tickets, group tickets as well as tickets where user is collaborator check
- Workflow management check
- Prepared and saved responses check
- Brand customization check
- Extensive stats management check
- Files upload and management check
- Ability for users to call any agent check
- Ability to collect tickets and tasks directly from website via widgets check