Create SLAs and Share Notification
With Tasks, you can escalate tickets to a higher level by notifying the support agents about ticket’s priority, so you can resolve the high-priority queries quickly
Additional Features
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Workflow Management
Tasks enable you to manage the ticketing system as per your requirements: For instance, you can group team members to assign a specific task or send notifications about a ticket creation to every department
Workflow Management
Tasks enable you to manage the ticketing system as per your requirements: For instance, you can group team members to assign a specific task or send notifications about a ticket creation to every department
Prepared and Saved Responses
Tasks provide you with an efficient internal ticketing system where you can save and use responses templates to speed up the commonly asked customer queries
Brand Customization
A ticketing system that empowers brand customization: Using Tasks, you can use your business logo, website name in the URL and customize layout in your color theme
Extensive Stats Management
Tasks as an internal ticketing system let you keep track of how the support teams are performing. It also gives you the ability to have insights into individual performances
Extensive Stats Management
Tasks as an internal ticketing system let you keep track of how the support teams are performing. It also gives you the ability to have insights into individual performances
File Sharing on Tickets
Need to share an important file for a customer ticket? Tasks give you the ability to share and attach files in the tickets to enable agents to more detailed information about specific tickets
Brand Customization
A ticketing system that empowers brand customization: Using Tasks, you can use your business logo, website name in the URL and customize layout in your color theme
Escalation
WorkHub Tasks allows organizations to manage customer tickets based on complexity, importance, priority, and other criteria to help resolve customer tickets promptly. It ensures that tickets are handled with utmost care and urgency
Escalation
WorkHub Tasks allows organizations to manage customer tickets based on complexity, importance, priority, and other criteria to help resolve customer tickets promptly. It ensures that tickets are handled with utmost care and urgency
Workflow
WorkHub Tasks is an excellent tool for organizations looking to improve their task and project workflows. It helps users to create, assign monitor tasks, set deadlines, and coordinate resources to ensure they are completed on time and within budget
Analytics by Email
WokHub Tasks offers comprehensive analytics that gives an in-depth understanding of customer service operations. Through email, users can access statistical reports detailing ticket creations, assignments, resolutions, pending, and closure numbers for any given period
Happy Customers at a Low Cost!
Tasks help you make customers satisfied with its affordable internal ticketing system