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Additional Features

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Features For The Best Customer Service

Achieve greater client satisfaction with the cool features in our internal ticketing system

Create SLAs and Share Notification

With Tasks, you can escalate tickets to a higher level by notifying the support agents about ticket’s priority, so you can resolve the high-priority queries quickly

Workflow Management

Tasks enable you to manage the ticketing system as per your requirements: For instance, you can group team members to assign a specific task or send notifications about a ticket creation to every department

Workflow Management

Tasks enable you to manage the ticketing system as per your requirements: For instance, you can group team members to assign a specific task or send notifications about a ticket creation to every department

Prepared and Saved Responses

Tasks provide you with an efficient internal ticketing system where you can save and use responses templates to speed up the commonly asked customer queries

Brand Customization

A ticketing system that empowers brand customization: Using Tasks, you can use your business logo, website name in the URL and customize layout in your color theme

Extensive Stats Management

Tasks as an internal ticketing system let you keep track of how the support teams are performing. It also gives you the ability to have insights into individual performances

Extensive Stats Management

Tasks as an internal ticketing system let you keep track of how the support teams are performing. It also gives you the ability to have insights into individual performances

File Sharing on Tickets

Need to share an important file for a customer ticket? Tasks give you the ability to share and attach files in the tickets to enable agents to more detailed information about specific tickets

Brand Customization

A ticketing system that empowers brand customization: Using Tasks, you can use your business logo, website name in the URL and customize layout in your color theme

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Escalation

WorkHub Tasks allows organizations to manage customer tickets based on complexity, importance, priority, and other criteria to help resolve customer tickets promptly. It ensures that tickets are handled with utmost care and urgency

Escalation

WorkHub Tasks allows organizations to manage customer tickets based on complexity, importance, priority, and other criteria to help resolve customer tickets promptly. It ensures that tickets are handled with utmost care and urgency

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Workflow

WorkHub Tasks is an excellent tool for organizations looking to improve their task and project  workflows. It helps users to create, assign monitor tasks, set deadlines, and coordinate resources to ensure they are completed on time and within budget

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Analytics by Email

WokHub Tasks offers comprehensive analytics that gives an in-depth understanding of customer service operations. Through email, users can access statistical reports detailing ticket creations, assignments, resolutions, pending, and closure numbers for any given period

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Happy Customers at a Low Cost!

Tasks help you make customers satisfied with its affordable internal ticketing system

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