AI-Driven Solution for Unmatched Customer Support
Affordable AI-driven task management platform to provide unparalleled customer support
Who’s using Tasks?
Awesome Features!
WorkHub Tasks comes with such features that help maintain steadfast customer service through its AI-driven tickets management
Tickets Management
Tickets management streamlines workflows by creating and assigning tickets directly or via email and offers automated responses and tagging for flexible organization. Track performance metrics and assign tickets to teams, departments, or individuals for efficient task management
Collaboration & Screen Recording
A powerful feature that enables adding multiple collaborators and ‘watchers’ on tickets, forwarding tickets and adding notes, and filtering tickets on channels. Review ticket history and add labels. Plus, record screens and share videos for both creators and assignees
Escalations Management
Streamline todos and ticket handling for a better user experience. Flexible creation of escalation rules improves productivity. Rules can be based on factors such as open time, reply time, and handling time. Actions can be defined, including re-assignment and global messaging to the team
Roles & Rights
Roles & Rights feature provides flexibility in assigning department, team, and individual roles. Grant viewing or answering rights at various levels for easy data privacy management. Create roles based on user needs to allow/ disallow certain functionalities. Integration for Single Sign-On through Microsoft, Google, and more
Customer Portal
Our Customer Portal offers a seamless experience for managing open tickets. Users can create accounts, reset passwords, and access all their tickets from one place. Improve user experience and streamline ticket management with our AI-driven management platform
Workflows
Automate tasks with our Workflows feature. Create multiple workflows and define triggers for customers, agents, and tickets. Set conditions such as email details and select actions like assigning a ticket or sending an auto-response. Simplify your workflow with us!
Trusted by Thousands of users globally!
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Multiple Businesses. Single Platform
WorkHub Tasks is a smart platform for a variety of businesses, enabling them to manage team tasks and customer queries through its AI-powered features!
IT & Networking Tracking
An IT-based organization usually has multi-location offices, branches, and warehouses. In this way, many assets like laptops, printers, power inverters, desktops, etc., have to move from one place to another based on exclusive requirements. WorkHub Tasks can help you track all such queries from a single platform via smooth ticket generation for each task at hand.
Retail and Ecommerce
Your customers don’t want a product or service. They want to be delighted with their shopping experience. At the same time, unhappy customers want your time and quick response on different channels to quickly get their problems resolved. WorkHub Tasks enables you to amaze your customers with omnichannel customer service with its reliable automated helpdesk ticketing system.
Retail and Ecommerce
Your customers don’t want a product or service. They want to be delighted with their shopping experience. At the same time, unhappy customers want your time and quick response on different channels to quickly get their problems resolved. WorkHub Tasks enables you to amaze your customers with omnichannel customer service with its reliable automated helpdesk ticketing system.
Transport and Logistics
The transportation industry demands extensive digitization and automation to provide its customers with the best online assistance. Connecting your customers with a fast, efficient and affordable system is possible now with WorkHub Tasks. Provide your logistics team with our reliable ticketing solution that enables tracking of real-time shipping, delivery, return and refund status of items. Moreover, you can also strengthen your internal team collaboration for different avenues with WorkHub Tasks.
Customer Support and Services
With Tasks, you can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT support. Besides keeping track of what is happening inside your organization, you can improve your customer experience by blending support channels and resolving issues any time, any day. Tasks is a simple information sharing and ticketing software with real-time data making you capable of taking customer relationships to the next level.
Customer Support and Services
With Tasks, you can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT support. Besides keeping track of what is happening inside your organization, you can improve your customer experience by blending support channels and resolving issues any time, any day. Tasks is a simple information sharing and ticketing software with real-time data making you capable of taking customer relationships to the next level.
WorkHub Task Integrations
Integrate all relevant customer data using our powerful integration functionalities.
An AI-based Ticketing System Software for Impeccable Customer Support
Improve todos & ticket management using the powerful AI features of our platform!