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Migration from Zendesk to Workhub Tasks

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Get Started with WorkHub Tasks

Go to workhub.ai and navigate from the header to the Products tab. You can access WorkHub Tasks from there and start your Sign Up or Book a Demo with our experts to have guidance on how to go ahead.

Moving to WorkHub Tasks? You can start by exploring the following topics:

  1. Marketplace Integration
  2. E-Commerce Customers Bridge
  3. Mailboxes Integration

WorkHub Features You Will Love!

WorkHub Tasks works as an intelligent helpdesk ticketing system that brings the best within your business operations and helps in increasing your customer retention. Here are some of the features that will ensure you have a smooth and seamless ticketing system running on your platform:

Marketplace Integration

With WorkHub Tasks, you can easily integrate all required marketplaces and provide the best customer support to any part of the globe through a single platform.

E-Commerce Customers Bridge

WorkHub Tasks is a bridge between your e-commerce store and customers. This helpdesk ticketing system is designed to ensure a quick response to all queries.

Mailboxes Integration

Configure mailboxes from multiple platforms in your WorkHub Tasks quickly and without any technical help. It is designed to expand your support circle.

Automatic Ticket Generation

You don’t need to have a daily check on the emails and queries. This AI-based software will automatically read all customer feedback, convert every query into a ticket, and assign it to a relevant person.

Accurate Task Manager

Every customer query is divided into relevant tasks as per their technical requirement. Each expert from the appropriate category is automatically informed about their query.

Integrate With Multi-Channel

Channels including email service, your business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.

Best Security Standards

WorkHub standards include; PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.

Zendesk to WorkHub Tasks Features

Still, using Zendesk? Here’s a feature comparison of Zendesk and Workhub Tasks in helping you make the right decision and get the most out of WorkHub Tasks.

Zendesk Support Suite

Ticket Management

Flexible ticket management with automated workflow

The AI-based ticketing system automatically reads all customer feedback and assigns every single ticket to its relevant category and person.
Never worry about new emails and queries.
Learn more about ticket generation

Multi-Channel Integration

Multi-channel support: email, web, phone, chat, social media

Check all customer queries from a single platform. Channels including email service, your business website, or social media sites like Facebook & Twitter
Save your process time and wait time for customers.
Learn more about Multi-channel Integration

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